NY MEDIA — Manual work doesn't scale. We engineer it out.
NY MEDIA designs and builds automation for mid-market operations — order processing, compliance, reporting, customer workflows. 800+ processes automated across client engagements, with a 5.2x average return.
No cost, no obligation — a 45–90 minute working session and the findings in writing, whether or not we build anything.
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Where We Work
Five industries. One discipline: remove the manual middle.
- E-commerce & DTC — Order routing, inventory sync, and returns handling that run without a human in the loop — across every channel and marketplace you sell on.
- Financial Services — Regulatory reporting, risk workflows, and client onboarding that close in hours instead of weeks — and produce the paper trail your auditors ask for.
- Manufacturing — Production planning, supplier coordination, and quality documentation connected into one flow — so the plant floor and the front office read from the same numbers.
- Customer Experience — Support routing, follow-ups, and retention triggers that fire on customer behavior — not on whenever someone gets to the queue.
- Healthcare — Appointment scheduling infrastructure, staff coordination, and billing-adjacent back-office workflows — administrative operations with the audit trail built in.
How an Engagement Runs
Four stages. No black box.
- Map (weeks 0–2) — Two weeks inside your operation, tracing where time and errors actually go — every manual step costed in hours and dollars. The findings in writing, yours either way.
- Design (weeks 2–4) — An architecture scoped to your stack and compliance needs, with expected savings quantified per workflow — before any code.
- Build (weeks 4–16) — Yanis builds and deploys in stages alongside your existing process, training your team as each piece goes live.
- Run (ongoing) — Monitoring and monthly iteration — automation degrades when nobody watches it; ours ships with gauges built in, and we read them.
Recent Engagements
Client names withheld under confidentiality agreements — happy to discuss specifics on a call.
Order operations, rebuilt — 8-figure DTC retailer, 12 markets
$15M revenue increase, 450% ROI, 60% faster fulfillment. Order flow, inventory sync, and segmentation automated end to end — fulfillment that ran on spreadsheets now runs on its own.
Reporting without the fire drill — Regional banking group
Scope: back-office operations — reporting & reconciliation, no core banking systems touched.
$8.2M cost savings, 340% ROI, 75% faster processing. Quarter-end regulatory reporting was a two-week scramble across spreadsheets and inboxes; regulatory reporting, risk assessment, and client onboarding were automated end to end. Quarter-end reporting now runs as a scheduled job, and onboarding closes in hours instead of weeks — measured in the client's own reporting.
Compliance at 45 facilities — Multi-state healthcare network
Scope: administrative workflows only — no patient data in scope.
99.7% compliance rate, 2,400 hours saved monthly, 85% fewer errors. Scheduling infrastructure and billing-adjacent back-office workflows were automated across all 45 facilities, with the audit trail designed in from the start. Administrative compliance work that consumed a department now takes a dashboard — measured in the network's own audits.
Production planning, off the spreadsheet — what a manufacturing engagement looks like
Illustrative — representative of typical manufacturing work, not a named client. Production planning in spreadsheets, supplier coordination in email threads, and quality documentation in binders get connected into one ERP-integrated flow with the audit trail built in. Typical shape: planning cycles in hours instead of days, supplier exceptions surfaced before they stop a line. Numbers are scoped per operation in the free assessment.
Straight Answers
- Why a one-person practice over an agency?
- Because you get the senior engineer, not the pitch team. The same person owns your system from first call to last deploy.
- What if you get hit by a bus?
- Everything ships with documentation your team can operate from, plain-language runbooks, and full ownership of code and credentials in your hands, not ours.
- How do we know it will pay off?
- The Map stage prices every workflow in hours and dollars before anything is built. Across engagements to date, the average return is 5.2x.
Builds on the systems you already run — Shopify, HubSpot, Salesforce, AWS, SAP, and 40+ other platforms.
About NY MEDIA
NY MEDIA is a deliberately small automation practice run by Yanis Naamane out of Long Island City, New York. Fifteen-plus years engineering systems — 800+ processes automated across client engagements in e-commerce, financial services, manufacturing, customer experience, and healthcare operations.
The model is simple: the person who scopes your system is the person who builds it. One engineer, no layers — that's why engagements here return 5.2x on average.
Yanis Naamane — Founder & Engineer. Scopes, architects, and builds every engagement personally. yanis@nymedia.io — that address reaches him, not an inbox queue.
Frequently Asked Questions
- How long does implementation take?
- Six to twenty weeks depending on scope. First workflows are typically live — and measurable — within 30 to 45 days.
- What return should we expect?
- Across client engagements the average is 5.2x. Your number gets projected per-workflow during the Map stage, before you commit to a build.
- Do you handle compliance-heavy environments?
- Yes — financial services and healthcare operations are half the practice. Every system ships with audit trails and rollback paths designed in from the start. In healthcare, that means administrative workflows only — no patient data, no clinical systems, ever.
- What does an engagement cost?
- Fixed fee, scoped from the Map-stage findings — the free assessment produces the number, in writing, before you commit to anything. No hourly meters, no surprise invoices.
- Who actually does the work?
- Yanis. That's the point.